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Wednesday, April 2, 2014

Tips In Purchasing Base Station Antennas

By Leticia Jensen


For quality base station antennas, you must look for respectable manufacturers of the product. Know that there is a huge pool of manufacturers. Without proper information, it would be difficult for a potential customer to pluck the reputable manufacturers among them. Perform a background check on the business establishment.

It would help also if you are aware about your needs. These needs vary from customer to customer. This means that there may be things that are really important to you but do not mean that much to other customers. When you choose a product, you must consider only your needs and not others.

Before ordering the product, make sure that you already know what you need to know about it. Check about the warranty of the product. A product warranty comes very handy during the time when you need to the product fixed. The customer will not be charged for the maintenance and fixed of the product while it is under warranty.

The warranty could go as several months to years. For automobiles, the warranty is longer. The warranty runs within five years or more. There is something that you need to understand about warranty. Just because the product is under warranty does not mean that you will have no expenses at all in getting the product fixed.

There is warranty that covers service only. This means that parts are not covered and that when a new part is needed to replace an old one or defective one, price of said part is shouldered by the customer. Meaning, the customer will have to pay for the part. At least, you do not have to pay anymore for having the part installed.

This is the reason why you need to go over the details of the warranty and make sure that you understand them. Misunderstanding only comes up when one party to the transaction did not understanding the details of the warranty. The buyer may be in presumption that he is covered for parts when in reality he is not.

He may have bought the product due to this premise that parts will be for free. When he realizes that he is not covered, that is when argument ensues. Some customers will take it out on the poor technician. There are customers who will insist that they are covered with warranty for the parts.

When the product is under the warranty, the owner can bring in such product to a service center for maintenance and fix. Charges for these maintenance and fix will be for free or at least at a lower price. There are times when parts are not covered by the warranty and so the owner will pay for the parts.

But just to make sure, inquire from the company if installation is free or not. The company must have qualified people to work on the installation. Proper installation of the products is necessary for them to function very well. There is also safety risk if these receivers are installed incorrectly. The installers should be professional and certified in their fields. They must be experienced in the service.




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